Web Hosting - Changing Hosting Providers

Changing your web hosting company was once a very daunting task. There were so many details involved in the process that it was just not considered practical. We have compiled a short checklist that will assist with your transfer, making the whole transition a lot smoother.

Back-Up Your Website

It always pays to have your website backed up, whether you are considering changing web host or otherwise. Not only don’t you know when your hosting service will cease trading, there could also be a server crash or something worse that deletes important files, or even your whole website.

Copy all of your files, scripts, dlls and database information to a local computer – do not forget to note important configuration information. Record any information about software, drivers, security settings and registry entries you may have modified. Also note all pop user names and passwords for any email accounts you may have.

Find a New Web Hosting Provider

The next step is to find a new hosting provider. Our review section which outlines all of the UK’s top providers should help you find the company that’s right for you.

Please take the time to define your requirements strictly prior to choosing another supplier. It’s a wise move to make sure any new perspective host will be able to support everything you are currently running on your website.

Domain Registration Information

Initially you need to just clarify that you are listed as the administrative contact for your domain name. If you are not the listed owner then legally you can’t transfer it to your new host.

The majority of hosts these days will either let you handle the domain name change yourself, although if required I am sure they can handle it for you. Just so your domain name does not get switched faster than you can get your new files posted, you may want to handle the domain name change yourself.

Relocate your Website to a New Host

Before making the domain name change, upload all of your files and databases to your new host. They should be able to give you a temporary domain that you can use for testing until you are ready to make the switch.

Set up all new email accounts that are used on your domain. Be sure to create a "catchall" address just in case you forgot to someone - at least their email will not bounce.

Make sure to leave your existing email accounts intact for a few days as you may receive email in either location.

Initiate Domain Transfer

The next step is to initiate the transfer of your domain. This will need to be done through whichever registrar you used to register your domain.

Start by changing the DNS server details. Obtain the Primary and Secondary name-server details from your new web host. Go to your existing domain registrar’s site and login into your control panel. In the control panel, look for the ‘DNS’, ‘Nameserver’ or ‘Delegation’ option and change the previous name-server details, with the new one.

Some domain registrars confirm these changes by sending an email to the address you nominated when registering that domain. You will need to reply using that email address.

The domain transfer can take up to 72. This period is called propagation and is simply the time it takes for all the DNS servers around the globe to "catch up" and take note of your domains new location. If it is not transferred within 72 hours, it is advisable to contact the domain registrar and look into the matter.

Once propagation has completed its course you are free to safely cancel service with your previous host.

Cancel your old Hosting Plan

Prior to cancelling your old agreement our advice would be to leave your account open for another week or so. This will ensure you are receiving all email correspondence, including those losing their way in the domain transfer and directed back to your old email account.

When you are happy everything is in place, contact your previous web host requesting they cancel your account, making sure you adhere to all closing procedures.